At wrightbalance.com, the privacy and protection of your personal and financial information is very important to us. This privacy statement fully describes our information gathering and dissemination practices. We are committed to maintaining your privacy.
We use your IP address to identify you and your shopping cart and to store your biomechanical data online. We store your biomechanical information so you or your Wright Balance® Professional may check to see if your body has changed with weight gain, loss or youth to adult development. Only you and/or your Wright Balance® Professional have access to this information for follow-up purposes. At wrightbalance.com we use cookies to keep track of your online shopping cart & its contents and to save personal preferences that enable us to deliver content specific to your interests. The cookie itself does not tell us who you are, nor does it reveal your e-mail address or anything else personal. Even if you decline our cookies, you can still access most of the features on our site.
Our web site may contain links to other sites, but we do not pass any information to those sites. Keep in mind that wrightbalance.com is not responsible for the privacy practices or the content of these web sites, and you should check their privacy policies before sharing any private information with them.
Whenever you place an order with us, join our mailing list, respond to an online survey, or enter one of our competitions, you will be asked to provide contact information (e.g., name, address, e-mail address, etc.), and in the case of an order, financial data as well (e.g., credit card or account number).
Here’s how we use your information:
* Contact information: This is used to email your Stance Widths or ship your order to you, contact you about any issue involving your order, and/or occasionally send you information about our company.
* Financial data: This is used solely to bill you for merchandise purchased and/or services rendered.
All your private data are secured using SSL protocol, which safely encrypts the data before sending it to us. Also note that we never disclose your personal information to third parties, except where required by law or in order to provide you with a requested service.
Providing contact information to wrightbalance.com indicates your permission for us to e-mail you material about our company that we believe might interest you. You can always remove your name from our mailing list or edit the contact information we have on file at your discretion. To remove your name & other contact info completely, simply e-mail us at [email protected] with the word “Unsubscribe” in the subject line.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Data Deletion & Retention
At wrightbalance.com, you have the right to request the deletion of your personal data at any time. Upon verified request, we will delete or anonymize your personal information from our systems, unless retention is required for legal, regulatory, or legitimate business purposes (such as completing transactions, resolving disputes, or enforcing agreements).
Biomechanical data associated with your account may be retained only as long as necessary to provide ongoing tracking and comparison services for you and your Wright Balance® Professional. If you request deletion of this data, it will be permanently removed and will no longer be accessible for future reference or analysis.
To request deletion of your personal data, please contact us at [email protected] with the subject line “Data Deletion Request”. For your protection, we may require verification of your identity before processing your request.
Please note that once your data is deleted, certain services or features tied to your account may no longer be available. Any data that has been anonymized (so it can no longer identify you) may be retained for analytical or operational purposes.
We aim to process all valid data deletion requests within a reasonable timeframe, in accordance with applicable data protection laws.